Motor turns too fast; use a rheostat to knock down the speed
Apr 26, 2019
The electric motor on this product churns the ice cream at a single speed, and that speed is too fast. This results in the formation of large ice crystals which make a poor, coarse ice cream texture. To slow down the motor, I made a rheostat using a dimmer switch and receptacle mounted in a separate box which has a grounded pigtail plug to put into a wall outlet. I then plug the ice cream motor head into the receptacle and control the speed with the dimmer switch dial. Once the motor speed is reduced slightly, it works better.
Lehman's says: Homemade ice cream can often has a coarser texture than the store bought variety. Sometimes, chilling the base used for your particular ice cream recipe can help reduce the size of the crystals resulting in a creamier ice cream.
Apr 11, 2019
I was expecting the motor to be USA made, but it was labelled a "White Mountain" motor by Sunbeam and was made in China. I attempted to find information on the internet about the maker of this product, but could find nothing. The only reason I bought this product instead of cheaper Chinese versions from other vendors was that I thought the motor would be a superior, American-made motor. This product is deceptively marketed.
Lehman's says: We are sorry to hear that you are not satisfied with your purchase. Please reach out to us at 1-800-438-5346 so we can make it right!