While I did like this machine and it "looks" great, the motor for this is from White Mountain and is EXTREMELY loud! It also rattles and pops, I couldn't even talk over it in my kitchen, it was that loud. Also...I get the customer service is impaired considering Covid 19, but there were absolutely no shipping updates., and I paid $80 for shipping! I did end up watching through USPS on my own, but you would think there would be a "shipped" alert somewhere or hand it over to the vendor to do it. There is so much package theft these days it's important to send out this info, everyone else does it. Leman's seems to be on-top of the sales emails they send out 3 times a day but can't take care of the orders they are processing?? Bad.

I bought this freezer last year to replace the White Mountain I had, after the bands rusted out, after about 10 years of use. The White Mountain was a good freezer, and I thoroughly cleaned it when done, but disappointed that the bands rusted out. After seeing the Immergood, I decided to try one. Love the fact you don't have to soak the tub 12-24 hours ahead of time, to tighten up the bucket, preventing leaks. Pretty much plug & play. I believe the insulation factor is much greater than a wooden tub. I've made a lot of ice cream with the White Mountain, making either Pineapple, or Strawberry. Normally, it took about 45-50 minutes using the W-M freezer. Yesterday, I made a freezer of Pineapple, and total time was right at 25 minutes. Using the White Mountain Vanilla recipe, I let it churn for 5-10 minutes to partially freeze, stop, then add the fruit. Also love the clear top, to see what is actually going on, and when to stop to add fruit. After adding the Pineapple yesterday, it was literally pushing the top off, in 15 minutes. Made, and packed that 6 qt. freezer full on less than half a large bag of ice. It was packed about 2 hours before being served, and set very nice and firm. I received rave reviews from folks that hadn't had home made ice cream since they were kids. And the kids were going back for seconds & thirds, until it was gone.

The electric motor on this product churns the ice cream at a single speed, and that speed is too fast. This results in the formation of large ice crystals which make a poor, coarse ice cream texture. To slow down the motor, I made a rheostat using a dimmer switch and receptacle mounted in a separate box which has a grounded pigtail plug to put into a wall outlet. I then plug the ice cream motor head into the receptacle and control the speed with the dimmer switch dial. Once the motor speed is reduced slightly, it works better.

I was expecting the motor to be USA made, but it was labelled a "White Mountain" motor by Sunbeam and was made in China. I attempted to find information on the internet about the maker of this product, but could find nothing. The only reason I bought this product instead of cheaper Chinese versions from other vendors was that I thought the motor would be a superior, American-made motor. This product is deceptively marketed.