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Ordering and Payment Information

Ordering from the Paper Catalog
As you choose items from the paper catalog, make a note of the item numbers, found in bold print below each item. You can enter these item numbers in our search box at the top of every page. If you don't remember the item numbers or didn't write them down you can just search for the product name in the search box as well.

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Ordering by Phone
If you prefer to place your order by phone rather than through our Web site, please call


This is a special phone number for simple orders only. Our Order Department is open 24 hours a day, seven days a week.

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International Orders
We ship anywhere.

We welcome you to place an order on our site for shipment to any location. For addresses outside the USA, we will contact you to determine shipping costs and the best method to use. We require a credit card number, phone number and/or email address at the time you place your order. However, we will not charge your card unless we can find a way to ship it that works well for you.

Mail Phone
289 N. Kurzen Rd
Dalton, OH 44618
(US and Canada) 1-800-438-5346
Fax: 1-888-780-4975
Phone: (International) 330-857-5757
Fax: 330-857-5785

International Payments
The most convenient and reliable way to pay for international orders is to send your payment by wire transfer. Transfer to ...

Lehman Hardware and Appliances, Inc,
(We will email you wire account information)
112 W Liberty Street,
Wooster OH 44691, USA.
The bank's Swift Code is PNCCUS33.

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Duties & Customs
Duties and customs are the responsibility of the customer.

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When will I get my order?
We Ship Fast!

Our goal is to ship every order within one business day. In most cases, we achieve this goal. However, we periodically experience dramatic and unpredictable surges in demand for our products. When this occurs, we do everything in our power to respond, but order delays are sometimes unavoidable.

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Back Orders
These frustrate us as much as they do you, but with our unusual line of merchandise, these are sometimes unavoidable. When we have a back order, we'll let you know. If we don't supply the back ordered merchandise to you soon enough, just request a prompt refund and/or cancellation.

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Online Payment
Your online payment for your Web order is transmitted across the Internet using the Secure Sockets Layer (SSL) protocol. This means that all of the data is encrypted and for all practical purposes cannot be intercepted by any third party. In most browsers, a padlock or key icon tells you that you're connected to a secure Web site or a secure part of a Web site.

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Money Back Guarantee
If any product is not satisfactory, please let us know. You can return for credit, refund or replacement. We want you to be pleased with your purchase. Our best asset is a satisfied customer. Remember this, because it's important:

If you are ever unhappy about anything we do -- our service, our products, anything!
-- please let us know.
We'll do our best to make it right. We stand behind what we sell.
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