Emergency Supplies
Water Pumps
Storage & Serving
Cleaning
Cast Iron
Baking Supplies
Canning
USA Made
Amish Made
Order Catalog
Contact Us
Need assistance? We're happy to help. Please use one of the methods below to contact us.
Our customer service team is available by phone Monday-Friday between the hours of 9:00AM-5:00PM EST and Saturday between the hours of 9:00AM-4:00PM.
Our phone number is: 800-438-5346
Our representatives can also be reached by Live Chat
You can reach us by email by using this form.
Shipping & Returns
Delivery & Handling Charges
We sell many different products, from $2 literature packets to complete modern kitchen sets with an old-time feel costing thousands of dollars. Small literature or brochure packets (not books), usually ship free within the United States; the cost to ship freight items is calculated with a personal quote (after completing your order online, we will call you before charging your credit card).
With those disclaimers out of the way, assuming standard shipping, most orders (to the lower 48 states) are shipped according the following chart.
| Total Of Goods | Standard Shipping* | 2nd Day Air (2 Business Days)*** | Next Day Air (1 Business Day)**** |
|---|---|---|---|
| Up to $9.99 | $7.99 | $24.99 | $39.99 |
| $10.00 - $24.99 | $9.99 | $29.99 | $45.99 |
| $25.00 - $49.99 | $14.99 | $33.99 | $49.99 |
| $50.00 - $74.99 | $17.99 | $36.99 | $52.99 |
| $75.00 - $99.99 | $21.99 | $39.99 | $57.99 |
| $100.00 - $149.99 | $23.99 | $49.99 | $62.99 |
| $150.00 - $199.99 | $26.99 | $57.99 | $72.99 |
| Over $200.00 | 18% of Total | 30% of Total | 38% of Total |
Shipping rates in the chart above (excluding Standard Shipping) are valid for the 48-contiguous states only. Additional shipping charges will apply to Alaska, Hawaii, and Puerto Rico.
*Standard Shipping means we'll ship your order by the most economical carrier, usually via Fedex, UPS, or United States Postal Service (USPS).
***2nd Day Air ships via UPS 2nd Day or FedEx 2nd Day and will be delivered in 2 business days. Orders placed Monday through Friday by 1:00PM Eastern time will be shipped the same day. Orders placed after 1pm will ship the next business day (orders placed after 1pm ET on Friday will not ship until Monday). Applies to in-stock items only. Some oversized, heavy or drop shipped items may be excluded. No PO Boxes or APO/FPO. Additional shipping charges may apply. Other restrictions may apply. Orders of more than 20 items may not be eligible for expedited delivery, please call Customer Service.
****Next Day Air ships via UPS Next Day or FedEx Next Day and will be delivered in 1 business day. Orders placed Monday through Friday by 1:00PM Eastern time will be shipped the same day. Orders placed after 1pm will ship the next business day (orders placed after 1pm ET on Friday will not ship until Monday). Applies to in-stock items only. Some oversized, heavy or drop shipped items may be excluded. No PO Boxes or APO/FPO . Additional shipping charges may apply. Other restrictions may apply. Orders of more than 20 items may not be eligible for expedited delivery, please call Customer Service.
Standard Shipping
Orders placed before 5:00 PM EST (Mon - Fri) typically ship the same day. Standard delivery is 5-7 business days from the ship date, excluding delays from weather, payment processing or carrier disruptions.
Expedited Shipping
2nd Day and Next Day Orders placed before 1:00 PM EST (Mon - Fri) will be shipped the same business day. Orders placed after 1pm will ship the next business day. Please note that orders placed after 1pm EST on Friday will not ship until the next business day. Applies to in-stock items only. Some oversized, heavy or drop shipped items may be excluded. No PO Boxes or APO/FPO. Additional shipping charges may apply to destinations located in Alaska, Hawaii or Puerto Rico.
Shipping to Canada
Shipping cost is $40 or 45% of Total of Goods (whichever is more).Customers assume responsibility for all duties and customs.
International Shipping
At this time, Lehman’s only ships orders to the United States, Canada and Puerto Rico.
Freight Items
Some of our larger, oversized, or heavy items ship via freight carrier. We offer freight services within the lower 48 states. For shipping options to Alaska or Hawaii, you would need to call and speak to a freight specialist.
Most freight items will ship via residential delivery with lift gate service. This means the carrier will drop the item off at your residence (outside). They will not, however, move the item indoors.
IMPORTANT: It is the customer’s responsibility to inspect merchandise carefully for any damage before signing the carrier’s paperwork. Otherwise, the customer is responsible for any damages
Duties & Customs
Duties and Customs are the responsibility of the customer.
Back Orders
These frustrate us as much as they do you, but with our unusual line of merchandise, these are sometimes unavoidable. When we have a back order, we'll let you know. If we don't supply the back ordered merchandise to you soon enough, just request a prompt refund and/or cancellation.
Satisfaction Guarantee
With our satisfaction guarantee, you can rest assured that if your order is not what you expected or our products are not satisfactory, you can return for a refund, credit or replacement within 30 days after the delivery of your order. It's that simple.
Please let us know and we'll make it right. Need to make a return? Click here for more information or call us at 1-800-438-5346.
Disclaimer
Occasionally, our Web site may may contain incorrect or out of date information. Although we work hard to minimize this, we still reserve the right to make corrections.
Need To Make A Return? No Worries!
At Lehman’s, we stand behind what we sell. That’s why we offer a 30-day satisfaction guarantee from the date your order ships. If something isn’t quite what you expected, we’ll work with you to make it right—whether that means a refund or replacement.
Changed Your Mind?
It happens!
Simply return the item in its original packaging. To help us take care of your return as quickly as possible, please include your packing slip with your name and order number.
Please note: Return shipping costs are the responsibility of the customer.
Send returns to:
ATTN: Returns Department
13163 Market Ave N.
Hartville, OH 44632
Received a Damaged or Incorrect Item?
We’re sorry about that—that’s not the experience we want for you! Please contact us and we’ll make it right. To expedite the process, please include a photo. Our Customer Service Team will let you know the next steps, including whether a return is needed.
Personalized or Custom Items
Because these items are made just for you, personalized or custom products cannot be returned or exchanged. We appreciate your understanding and are always happy to answer questions before you order to make sure it’s just right.
Important Information
If you have any questions along the way, don’t hesitate to reach out using this form. Our team is always here to help.
