Returns

Need to Make a Return? No Worries!
At Lehman’s, we stand behind what we sell. That’s why we offer a 30-day satisfaction guarantee from the date your order ships. If something isn’t quite what you expected, we’ll work with you to make it right—whether that means a refund or replacement.

Changed Your Mind?
It happens!
Simply return the item in its original packaging. To help us take care of your return as quickly as possible, please include your packing slip with your name and order number.
Please note: Return shipping costs are the responsibility of the customer.
Send returns to:
ATTN: Returns Department
13163 Market Ave N.
Hartville, OH 44632

Received a Damaged or Incorrect Item?
We’re sorry about that—that’s not the experience we want for you! Please contact us using the button below and we’ll make it right. To expedite the process, please include a photo when filling out the form. Our Customer Service Team will let you know the next steps, including whether a return is needed.

Personalized or Custom Items
Because these items are made just for you, personalized or custom products cannot be returned or exchanged. We appreciate your understanding and are always happy to answer questions before you order to make sure it’s just right.

Important Information
Returns made outside of our 30-day policy may be subject to:
  • Restocking fees
  • Delayed refunds
  • No refund eligibility

If you have any questions along the way, don’t hesitate to reach out. Our team is always here to help.