Long term disappointment
Nov 23, 2018
OK - five year follow up to earlier reviews. Well, not a real five year review as they didn't make five years. I consider these junk. They went out in the trash - one a little over a year ago, one probably six months back. Over time, the hardware on the chairs required re-tightening. I can live with that. Until the wood rotted and you could no longer tighten screws in it. Yes, I said rotted. Which surprised me as we had old-growth cypress lawn furniture when I was growing up in Louisiana. It went 20-30 years with no real sign of decay (other than roughening of the surface). Also, for some reason, termites found the wood on these chairs appetizing. I wonder what their little termite brains thought when they woke up burred under tons of other debris in the landfill. I have pondered if the "cypress" was new growth, interior yellow cypress as opposed to old, sturdy coastal cypress. Actually, as I consider it, I guess I don't have much to ponder. I guess I'll be replacing these in the next year with something that may actually meet expectation: maybe mahogany, ipe, shorea, or teak. But certainly not these.
Lehman's says: We appreciate your feedback! We mentioned your situation to Galen and here is what he said: "I'm sorry you had a bad experience! It is true that cypress is extremely rot resistant, but not "rot proof". It may soften if it is kept in a shaded area and/or a moist climate where it seldom dries out. As long as it is allowed to dry out thoroughly it will last and last...much longer than just five years, as many of our other customers can testify. It's important to note that all types of wood, including pressure treated lumber with its load of copper-based pesticides and other chemicals, will soften and rot over time in these conditions. We are trying to locate your order information. If you can reach out to customer service, we will replace your furniture." Our customer service phone number: 1-800-438-5346.
Oct 12, 2013
OK - Follow up to earlier comment where I said quality was OK - strike that. Some assembly required should not mean I have to pull out a hammer and chisel to complete mortise cutouts. These were left unfinished/crooked at the factory. If you find a chair that has a higher level of manufacturing product, buy it instead of this even if it costs more.
Oct 11, 2013
OK - first off - Some assembly required. That I get. That I can handle. I am a pretty fair talent around tools. But come on - could your manufacturer not include STANDARD HARDWARE? Slotted, Phillips, Allen head, or even TORX screws I can handle. But square head screws? That is just poor, poor planning and implementation for a consumer product. It doesn't make it easy for the customer to put together. I can't imagine including standard fasteners making the product cost any more, so I can only chalk this up to indifference or lack of thought. So, while the quality looks OK, I am put off by having to go buy a specialty tool - one that I will likely only use once - just to assemble these chairs. Please put a little more thought behind what goes out the door.
Aug 10, 2012
I have been wanting a set of Adirondack chairs for several years and have looked at other merchants for them before finally buying a set from Lehman's. And I am so glad I bought them from Lehman's! They are the most comfortable Adirondack chairs I have ever sat in! They are also high quality, sturdy, well made, a great value for the price, and the best part is that they are made in the USA! I definitely recommend these chairs!
Aug 11, 2011
We REALLY like the Adirondack chairs and tables!!! I mean, really like them. We've just ordered two more. They are very comfortable to sit in and are quite sturdy. We have them at our beach house on the Oregon Coast and look forward to many years of good use from them.